Showing posts from 2017
Thoughts on the United Airlines Incident
by Brian Derfer, CTO, Agile Six Applications, Inc.

By now readers have almost certainly heard of United Airlines and the Chicago Police forcibly removing a passenger, Dr. Dao, from a United Airlines flight in order to accommodate United crew members who needed to be transported to Louisville. Here are a few thoughts that I have had as I think about this incident from the perspective of a software developer:
This is not about rights Framing the issue as a matter of rights completely misses the point, in my opinion. It seems pretty clear that United has the legal right to remove passengers to accommodate their employees. On the flip-side, travelers have the right to choose other airlines in the future, and stock-holders have the right to buy or sell United Airlines stock. To me the issue is whether removing Dr. Dao and the other passengers was a decision that was a) ethical, and b) served the best interests of the passengers and United Airlines. Is …